Frequently Asked Questions About Walk on Water Pool Covers
Copyright 2010 Walk On Water Pool Covers
Q: How do I measure my pool?
A: To properly quote your project we need the widest point and longest length you must measure across the water and it requires two people A long tape measure is recommended if one is not available DO NOT estimate this! Use a rope or string mark the end point then measure the overall length of the string With a yard stick we need feet then the remainder in inches
Q: How do I photograph my Pool
A: Two views long and side view please 1mb or less per photo
Q: When do I reserve my pool cover?
A: Our quotes are good up to 10 months we book and reserve the project with a 50% deposit 8 to 6 weeks prior to the event date you can confirm the date earlier but we do not take a deposit prior to 8 weeks the balance is due prior to shipping if you cancel prior to 6 weeks we will refund half of your deposit
Q: How long does it take to install a pool cover ?
A: The average size cover takes 6 to 10 hours to install
Q: How long does it take to Remove a pool cover ?
A: The average size cover takes 4 to 6 hours to remove
Q: My Event is on Saturday when do you come to install the cover ?
A: Generally we come the day before or 2 days before the
Event but rarely on the Event day
Q: When do you remove the cover ?
A: normally the day after the event or on the next Monday
if the event is on a Saturday or Sunday
Q: Do you need access to a restroom or changing facility
A: Yes our staff will need access to restroom facilities and the ability to change into diving gear We understand that many clients do not have a independent pool house or changing area. As this is a work place regulation we must order a portable restroom that will be delivered prior to the work beginning. An additional charge will apply. We are happy to coordinate this
Q: How much weight can the cover hold ?
A: The covers are designed to display a full size car on top of the pool
All covers are modular construction and all styles are constructed in the same way
Q: Does a clear cover Fog from the pool temperature set to high ?
A: No we have a patent pending No Fog system installed on all of our
Clear cover systems
Q: Does a pool cover Damage my pool ?
A: No all of our equipment has padding and our workers are very Skilled,
Careful, and clean up after each project.
Q:How long can a cover stay on my pool ?
A: Depending on the use indefinitely…
such as a seasonal cover but generally ten days.
Q: Do you service my area, were are you based?
A: We are headquartered in Los Angeles California U.S.A. we provide service world wide We have equipment staged in warehouses strategically placed in key metropolitan areas of the U.S.A. to keep shipping costs low.
Q: Can I purchase a pool cover?
A: Yes we custom design and build job specific covers for just about any use. Such as additional space seasonal covers sport courts, long term pool hibernation We have many styles and systems available
Q: What is the difference between a span cover or a flush cover?
A: We are best known for our flush covers we were the originators and inventors of the no fog flush cover. The flush cover is generally 20% to 30% more as we must cut our material to fit in the exact size of the pool. In most uses the span cover works just fine as it is raised only 2 inches above the pool surface. The Span cover overlaps the edge of the pool and has trim ramping to prevent tripping this product can also be used on un-even edge situations
Q: Do I need to heat my pool for the instillation of the cover ?
A: In some cases Yes When we install a flush cover it requires our installers to enter the water. by OSHA Regulation the water needs to be heated to at least 80 degrees it takes about 3 days for the pool to be heated if you have not used the heater in the last couple of months most likely it does not work and needs to be checked by a professional if we are not able to do the work on the scheduled day additional charges will apply
Q: Do I need to adjust the chemicals or change the setting on my Pool equipment while the Pool is covered before and during my special event ?
A: No. The pool will operate normally while it is covered please have the normal weekly pool service occur Prior to our instillation and after the removal of the equipment. In some cases we may lower the water level a inch or so depending on the type of cover. Our installers will do this at the time of instillation if needed